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What it's actually like to work with us

Every review below is published word for word from our Google profile — nothing edited, nothing written for us. Most are mortgage clients across Show Low, Pinetop-Lakeside, Snowflake, Taylor, Heber-Overgaard, Springerville and Eagar. Several are repeat clients on their second or third loan.

Kristi and her team work hard for me to secure a financing for my home. I highly recommend her to anyone looking to get a mortgage or refinance an existing one. Thank you Kristi and the whole team!

Nick Bryce · May 2026

Kristi and her team were amazing! I really enjoyed having them help us. We will definitely use them again!

Amberly Bjornn · May 2026

We love Kristi and her team! They were professional and knowledgeable throughout the process! I highly recommend her to anyone! Thank you so much!

Kate Christiansen · April 2026

We are super grateful for Kristi and her team! They are efficient, knowledgeable and super helpful. We appreciate all their hard work and efforts in our behalf. We highly recommend them to everyone!

Candace Craner · April 2026

We are so grateful we made the decision to work with Kristi for our loan. It was the fastest and easiest process we have ever had.

Marne Gresko · February 2026

Highly recommend!! We are returning clients of Kristi because she and her team are professional, kind, and help guide us through the process every time. We trust her!

Julie Bigler · February 2026

Kristi does an amazing job, she goes above and beyond for her clients. They all work really hard and we highly recommend Kristi Olson and her team. ❤️

Bryan Morse · December 2025

Hard working team. Dedicated to helping you every step of the way especially on difficult loan. Thanks for helping. ❤️

Brian Neff · November 2025

We're so grateful for everything Kristi did for us! We didn't think we'd even be homeowners the way things were looking nowadays but she helped tremendously! We love her dearly!

Drea Barberich · October 2025

Kristi was super helpful in our first home buying experience! It is VERY evident that she has a lot of experience and knowledge and knows how to simplify the process for you. I am grateful we used her as both our mortgage broker and realtor! She’s the best!

Jacob Lewis · September 2025

Buying our first home with Kristi was full of support and ease!! She truly showed up for us in ways we never knew we needed. I am so grateful we chose her to guide us through this process!!

McKala Hansen · September 2025

Kristi is truly on her game! She's been an absolute pleasure to work with—attentive, intelligent, and consistently reliable. Her professionalism and positive attitude make her a standout above and beyond!

Seth Kloppel · September 2025

I worked with Kristi Olson when I bought my home in 2019 and then again when I sold my home in 2024. I was so grateful to have her on my team during such big moments in my life. Kristi is communicative, reliable, dedicated, friendly, and super competent. I will definitely call her again when I’m ready to buy my next home.

Bonnie Green · September 2025

Kristi and her team are the best! Excellent service from Day 1 and throughout the whole process. Took a lot of weight off my shoulders and saved a ton of time. Highly recommend!

Cameron Palmer · September 2025

Professional, and outstanding ethic we were very pleased to have her as our realtor can’t say nothing but good of her, responsive and great leader. 💯 satisfied in her hands. We appreciate you - Mr. And Mrs. Solis

Cameron W · September 2025

Kristi has been a pleasure to work with. She can be patient and long suffering but will not hesitate to jump in the middle of someone's business to represent her client when needed.

Kirk Bryce · September 2025

Kristi was awesome to work with. If I had questions she had the answers. Made the whole process so easy and simple.

Ryan Reidhead · September 2025

Excellent to worth with made my first time home purchase an ease with help at every step

Drake Wright · September 2025

This was the easiest and best experience we have ever had buying a home. Kristi and team were so quick and experienced. Will definitely recommend her to friends.

Frank and Sharee Sanderson · 2024

Kristi and Kelly were great to work with and made the mortgage process super simple. My wife and I are both self employed and they were able to help us without an issues.

Rick Shumway · 2024

Excellent service!!! I never had to wait very long at all for any and all communications with Kristi. It's such a pleasure to work with someone that knows the meaning of great customer service, making this process so easy !! Thank you so much Kristi !!!

Theresa Hein · 2024

Kelly Boesen, with Kristi Olson and team did a great job helping me get my loan done. Kelly kept me updated, informed and kept me on track every step of the way. I will defiantly use this team in the future. If anyone can make things happen; it’s this team.

Sam Western · 2023

Kristi and Kelly did an amazing job helping us with the entire process. We purchased a home without a real estate agent and they guided us through it all. Thank you!!

TJ Hendriksen · 2023

Kristi and Kate were incredible. They listened and understood my situation and were super efficient!

Joseph Denhalter · 2023

What a great team ! Thanks for all your help it took us a bit to get it done but we appreciate all your help with our business taxes and we are so happy to be able to finish are new house.

Alayna Neff · 2023

So easy to work with, fast and knowledgeable! We’d recommend her to anyone and everyone!

Tara Hendriksen · 2023

Had such an amazing experience with Kristi and team! They were awesome, very easy to work with and always responded in a timely manner. We had a very short window to get everything finalized and they worked in overdrive to help us get it done. I highly, highly recommend them 🙏

Jordan Tenney · 2022

Kristi and Kelly were exceptional in managing the lending process. As a financial professional I couldn’t be happier with their responsiveness and professionalism.

Brandon Olson · 2022

Kristi has been a tremendous help in getting our clients qualified for the New Builds we provide for homeowners. She's positive and doesn't ever leave us hanging. She communicates well and knows what she is doing. We recommend her to those families or persons seeking to be qualified for a loan. R&C Anderson Construction LLC

Roger Anderson · 2020

Kristi Olsen at Peoples Mortgage is excellent! She processed our home loan quickly & was always on top of the ball. Kristi & her team are the best & we will definitely be using them again!

Alexis DeWitt · 2020

Kristi Olson did an excellent job of getting our Mortgage. We were in North Carolina and the property was in Show Low, AZ. She was able to do everything needed over the internet and telephone. Great working with her. 🙏

Lyle Bishop · 2020

What a great experience! Working with true professionals make the entire process easier, faster and a whole lot more pleasant. Kristi Olson is a wealth of knowledge and experience. I definitely recommend Kristi and NEXA Mortgage. Thanks Kristi!

Chris Campbell · 2020

We had a great experience working with Kristi! She helped us get all the paperwork necessary and we were in our home in a bout 25 days! She made the process easy!

Elizabeth Perkins · 2020

Kristi and Sydney helped us know what we needed to gather to qualify for a home loan. They were always very friendly and knowledgeable. They stayed on top of things and we always heard back from them very quickly! I highly recommend them if you are trying to get qualified for a loan.

Nikki Webb · 2020

Kristi at Nexa Mortgage is very conscience of getting the job done right. I have enjoyed working with her and her staff at Nexa and her at other offices she has worked at in the past. You can't go wrong with Kristi and Nexa on your side!

David Ashton · 2020

I have been dealing with Kristi Olson and her team for several years. Kristi really goes the extra mile for her clients. I work with dozens of mortgage lenders and Kristi is one of the hardest working in the business.

Sean Comerford · 2020

Kristi was very attentive to our needs as to what we needed to do to be able toget into our home, and was very prompt on getting it accomplished. I would highly reccomend her company, and would use her services again if the need comes up.

Ray Popp · 2020

Kristi is friendly easy to talk to and work with. She answers the phone and replys to emails in a prompt and timely manner. She is knowledgeable and was able to answer all my questions. Highly recommended.

Shane Herbella · 2020

Our experience with Kristi was great. She was honest, knowledgeable, quick to attend to details on our behalf and was available for every question that needed an answer. Would highly recommend her.

Stratton Solomon · 2020

Kristi provides the best service we have ever experienced. Over the past thirty years, we have dealt with a dozen lenders. Kristi is without doubt the best...she is a star.

Roger Miller · 2020

The NEXA team was easy fast and great to deal with . Kristi Olson put a lot of time and effort into helping me with my mortgage and going the extra mile to get the best rates possible. I will be sending friends and family there way !

Jace Reidhead · 2020

I worked with Kristi on getting my house refinanced. The process was easier than I thought. I can honestly say I would work with her again, she was in communication with my family during the whole process.

Brian Starkes · 2020

Kristi put the extra efforts and work into it when another lender couldn't come close. Kristi keeps everyone updated and in the loop working as a team for the client rather than just another pay check. As a REALTOR, that is very important to me and my clients. I'd give a 6th star if it were available.

Charles Tupper, Realtor · 2020

Customer service is prompt, courteous, and very friendly. All my questions were answered very timely and the process was smooth and quick. I would highly recommend Kristi and her office for anyone e looking to by or sell a home.

Brian Russell · 2020

The best people to know & walk you through the process of buying a home. Very personable & upfront with every thing. I highly recommend Kristi she is the best. It doesn't get any better!!!! 🙏

Bobby Severson · 2020

very professional, Kristi is willing to do what it takes to make things happen on time and easily for everybody involved.

Todd Fernau · 2020

Kristi gets the job done under sometimes extreme odds. She knows how to work with difficult situations always with a smile.

Karla Osmun · 2020

Kristi was readily available to answer all of my questions, she is great to work with, I would recommend her

Sherry Ellis · 2020

Kristi is very detailed and ensures the loan process goes smoothly for her customer.

Doug Swenson · 2020

These are the reviews long enough to stand on their own. You can read all of them, including the short ones, on Google.

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